FAQ
For Product:
1.How much manpower and time does it take to install the container?
2 hours + 4 workers=1 unit
2.What tools and equipment do I need to prepare for the installation of container?
Crane, hand saw, hand drill, hexagonal screwdriver, rubber hammer, utility knife, hole saw, non-slip gloves, glass glue gun, tape measure, medical box, marker, foot ladder, spirit level.
3.How many days is your fastest lead time?
This depends on the quantity. If it is a regular size, our lead time is generally 7-15 days after receiving the deposit
4.Can you customize colors?
We are happy to accept color customization. The regular color of our boxes is white, which is popular and well received by customers all over the world. You can also provide the color card number for our reference. What color do you like?
5.What is the largest size that can be made?
The maximum can be 4m*8m, and the 8m surface is equipped with wind-resistant columns to support the top and bottom beams. What kind of functions and requirements are you based on?
6.What is your payment method?
Our payment method is generally TT (wire transfer), 30% deposit, and the remaining 70% paid before shipment.
7.Does your product leak water?
There are quite a number of domestic manufacturers, due to lack of professionalism and irresponsibility for quality, which leads to the problem of water leakage in the box. So far, our company has never experienced water leakage problems in overseas orders.
8.Do you need a foundation?
If the land will not subside, there is basically no need to lay foundations. According to different geological conditions, our company will provide guidance and suggestions. If you buy container from us, we will give you complete foundation drawings and we will have video instructions for installation.
9.Can I add an extra roof please?
Roofs can be added, and we can send you some pictures of roofing cases we have done before for your selection and reference. Do you want to add a roof based on wind resistance requirements, thermal insulation requirements or aesthetic requirements?
10.How are your container house insulated?
Wall panels are made of 50mm rock wool sandwich panels, and can be upgraded to 75mm and 100mm thickness, which i s better for extreme cold and hot weather
11.Can the floor be covered with insulation?
Yes, no problem.
For Service:
1.Can you please guide the installation?
Yes, our company has a professional installation team to guide. What is the approximate quantity you purchased this time? If the quantity is more than 300 sets, we can guide the installation for free, you only need to be responsible for the engineer's visa, air tickets and room and board expenses.
2.How do you guarantee quality?
Answer: Every step of our production is checked by quality inspectors. We will use vernier calipers to measure the thickness of materials. We will also check whether the paint surface of the materials is in good condition before packing, and the wearing parts and spare materials will be shipped together. Before delivery, we will also take photos and videos for customers to confirm.
3.If our losses are caused by your reasons, will we be compensated?
Of course, we will compensate for our mistakes, and the compensation plan is also reached by a double-issue agreement, or compensation according to the requirements of the contract.
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